These Terms of Service ("Terms") govern your use of Optimistic Aire's website and services. By accessing our website or using our services, you agree to these Terms.
1. Services Provided
Optimistic Aire provides HVAC installation, repair, and maintenance services for residential and commercial properties in our service areas.
2. Service Appointments
- Appointment times are estimates and not guaranteed due to unforeseen circumstances
- We require 24 hours notice for cancellations to avoid cancellation fees
- Technicians must have safe access to all relevant equipment
3. Payments
- Payment is due at time of service unless otherwise arranged
- We accept major credit cards, debit, and cash
- A 1.5% monthly service charge applies to overdue balances
4. Warranties
- Parts are covered by manufacturer warranties
- Labor warranties are specified on your service invoice
- Warranties require proof of regular maintenance
5. Limitation of Liability
Optimistic Aire is not liable for:
- Pre-existing conditions not caused by our work
- Consequential damages from equipment failure
- Issues arising from improper maintenance after service
Our maximum liability is limited to the amount paid for the service.
6. Emergency Services
After-hours emergency services may incur additional charges. Emergency service availability is subject to technician availability.
7. Website Use
- Content is for general information only
- We reserve the right to modify website content without notice
- Unauthorized use may give rise to a claim for damages
8. Changes to Terms
We may update these Terms periodically. Continued use of our services constitutes acceptance of the updated Terms.
9. Governing Law
These Terms are governed by the laws of Ontario, Canada. Any disputes shall be resolved in Toronto courts.
10. Contact Information
Optimistic Aire
Email: info@optimisticaire.ca
Phone: +1 (647) 740-3911
Phone: +1 (437) 245-2113